Privacy Policy
How probleMukt handles your data on problemukt.in and our mobile apps.
Effective date: Pending final review
Apps: Accommodation Manager · probleMukt
Operator: probleMukt (problemukt.in)
1. Summary
We collect account and stay/rent data to run Accommodation Manager and the probleMukt tenant app. We do not sell personal data. Payments today happen outside the app (UPI, NEFT, cash); future in-app payments will use licensed partners.
2. Data we collect
Account (owners / wardens / staff)
| Data | Purpose |
|---|---|
| Name, email | Account, sign-in, receipts |
| Password (hashed) | Authentication |
| Google account id (if Sign-In) | Authentication |
Tenants (probleMukt app)
| Data | Purpose |
|---|---|
| Name, phone, email | Account and stay linking |
| Stay, room, rent periods | Service delivery |
| UTR / payment references | Owner verification of rent |
Property & operations
| Data | Purpose |
|---|---|
| Property name, address, maps link | Operations and directions |
| Rent amounts (server-derived) | Billing and dashboards |
| Staff, cleaning, kitchen menu | Property operations |
What we do not collect
- Aadhaar, PAN, or other government ID numbers — not in our database. Future identity checks use government-backed registries via licensed provider APIs; we store verification status and an opaque reference only.
- ID document photos, scans, or video KYC files on our servers.
- Precise GPS location history (one-shot “near me” only when that feature ships).
- Contacts, SMS, call log, or camera roll unless a future feature explicitly requires it and updates this policy.
- In-app payment card numbers (payments via partner or manual UPI/NEFT today).
3. How we use data
To provide the service, verify rent submissions, send notifications, improve security, respond to support requests, and comply with applicable law. We do not use tenant data for advertising or sell contact lists.
4. Sharing with third parties
| Provider | Why |
|---|---|
| Cloud hosting | API and database |
| Sign-In; Maps links opened by user | |
| Email provider | Verification and password reset |
| Expo / EAS | App builds; push if enabled |
| Licensed KYC / payment provider (future) | Identity via government-backed registry APIs — pass/fail + reference only |
We do not sell personal data.
5. Storage & security
Data is transmitted over HTTPS. Passwords are hashed. Mobile apps store session tokens in secure storage. API access is scoped by property ownership and warden permissions.
6. Your rights
You may request access, correction, or deletion of account data by emailingprivacy@problemukt.in. Process may differ for tenant vs owner accounts where property records must be retained for operations.