Terms and Conditions

Last updated: 2026-07-24
Applies to: Accommodation Manager (owner/warden app) and probleMukt (tenant app)
Operator: probleMukt (problemukt.in)

1. Acceptance

By installing, accessing, or using Accommodation Manager or probleMukt (“the Apps”) or the related API service (“the Service”), you agree to these Terms. If you do not agree, do not use the Apps.

2. Who may use the Service

• Owners register properties, manage rooms, finances, staff, and wardens.
• Wardens / supervisors act only within permissions set by the owner.
• Tenants (probleMukt) view stay/rent status and submit payment references.

You are responsible for accounts you create and for staff you grant access to.

3. Nature of the Service

The Apps are property management and record-keeping tools. They help track occupancy, rent status, expenses, staff, and related operations.

The Service is not (today): a bank, payment gateway, or escrow provider; a chartered accountant or legal advisor; an official book of account for statutory filing; or a guarantee of rent collection or profit.

4. Financial records — important disclaimer

Revenue, expenses, “mark paid” status, dashboards, and exports reflect what users enter or confirm in the Apps. They are for day-to-day management — verify against bank statements and use a qualified CA for GST and income tax filings.

Owners remain responsible for accuracy, warden oversight, and reconciliation. Misuse (false entries, deliberate mismatch with real transactions) is your responsibility and may lead to enforcement under section 6.

5. Payments

Today: Rent is collected outside the Apps (cash, UPI, bank transfer) unless in-app payment is explicitly enabled. “I've paid — pending verification” records tenant claims for owner review; it does not by itself confirm settlement.

Future: In-app rent may use a licensed payment/escrow partner. Additional terms (fees, KYC via government-backed APIs, settlement) will apply when that feature ships.

6. Fraud and enforcement

You are solely responsible for the accuracy and legality of data you and authorized staff enter. If we reasonably believe serious misuse (fake transactions, tax fraud, money laundering), we may suspend or ban accounts and disclose records to competent authorities as law permits, including freezing escrow balances where applicable.

7. Data and privacy

See our Privacy Policy. Owners must comply with applicable laws when storing tenant contact data.

8. Availability

The Service may be unavailable during maintenance or network issues. We do not guarantee uninterrupted access.

9. Limitation of liability

To the maximum extent permitted by law, the Service is provided “as is”. The operator is not liable for lost profits, tax penalties, or disputes between owners and tenants arising from App figures without independent verification.

10. Changes

These Terms may be updated. Continued use after the “Last updated” date constitutes acceptance. Material changes will be communicated in-app or via store listing where feasible.

11. Contact

support@problemukt.in ·problemukt.in/contact

Summary (plain language)